Privacy & policies.

Privacy Policy

This policy covers information collected through the Vaultora Group website and its signup form. It also explains how we use that information to respond to you and prepare requested onboarding.

Information you provide

Our signup form asks for your first and last name and email address. You may also provide a phone number, select services that interest you, and share general goals or questions. We retain your request and related communications to follow up with you.

The signup form does not request payment cards, Social Security numbers, dates of birth, credit reports, passwords, or identity documents. Please do not include these in the message field or send them by ordinary email. If further information is needed for a service you choose, we will explain the appropriate submission process separately.

How we use your information

• Review your request and contact you about your goals, consultation, service options, and next steps.
• Manually prepare or update records in our client management system for the onboarding you request.
• Maintain inquiry and service records, address support questions, protect against misuse, and meet applicable legal obligations.

Submitting this form permits us to respond about your request using the contact details you provide. It does not enroll you in a newsletter or authorize payment. Tell us if you no longer wish to receive follow-up about your inquiry.

Website, form, and service providers

Squarespace hosts this website and processes signup submissions. Form notifications are delivered to our business Gmail inbox. Google reCAPTCHA helps protect the form against automated submissions. We use signup records to review requests and manually manage client onboarding, including through our DisputeProcess client management system.

If you book a consultation, Calendly processes the details you submit there. If you enroll in monitoring, My Free Score Now processes the information you provide on its website. These providers have their own privacy and account terms. Following an external link does not automatically enroll you in that service.

Information may be handled by providers supporting these functions or disclosed when required by law, to protect legal rights, or at your direction. Client result examples displayed on this site are shared with permission and with client names removed.

Technical information and cookies

Squarespace and services used to operate this website may process technical information such as your IP address, browser, device, and interactions with the site. Cookies and similar technologies may support site operation, security, and usage measurement. You can manage cookies through your browser; limiting them may affect website features. Third-party sites apply their own cookie practices.

Retention, access, and privacy requests

We retain information for as long as reasonably needed to handle your inquiry, provide requested services, maintain business records, and meet legal obligations. You may ask to correct or delete your inquiry information, or ask how it is used, by contacting us below. We may need to verify your request and retain records where the law or an ongoing service requires it.

Do not use the website form for sensitive financial or identity information. No internet transmission or storage method can be guaranteed completely secure. This signup service is intended for adults age 18 and over.

For privacy questions or requests, email vaultoragroup@gmail.com or call 346-516-4429.

Website & Service Terms

Signup is a request to get started

Submitting the website form allows Vaultora Group to review your information and contact you. It does not purchase a package, create a paid service agreement, authorize a credit inquiry, or authorize a charge. A team member reviews requests before manually adding or updating client records.

Packages, scope, and separate billing

Package descriptions and prices on the website help you compare services. We will confirm the scope, total cost, expected duration, and applicable terms in a separate written agreement before services begin. Selecting a package on the signup form expresses interest only. Billing is handled separately and remains subject to applicable law; separate billing does not permit advance charges that the law prohibits.

The Foundation introductory offer covers four rounds of service at the displayed price. A round of service is not a promise of a particular deletion, score change, approval, or completion date. Any additional services or changes to scope require separate agreement.

Credit results and your choices

Credit outcomes depend on the information in each file and other individual circumstances. We do not guarantee a score increase, removal, funding amount, lender approval, or specific timeline. Selected client screenshots show individual reported outcomes and should not be treated as typical or promised results. Bureau scores and scoring models can differ.

Credit repair cannot lawfully remove negative information that is accurate and current. You can dispute credit-report errors yourself at no charge. Website information is general education and does not replace advice tailored to your legal, tax, or financial circumstances.

Third-party services

Consultation scheduling and credit monitoring may take place on separate provider websites. Monitoring charges are separate from Vaultora package prices. Review the provider's current pricing, renewal, cancellation, and privacy terms before enrolling. Monitoring enrollment alone does not purchase a Vaultora package.

Using the website

Provide accurate information that you are authorized to share. Do not submit another person's private information without permission, upload harmful material, or misuse the signup form. Contact us if a page or link appears incorrect.

Cancellation & billing

Before a service agreement

You can withdraw a website signup request by emailing vaultoragroup@gmail.com. There is no charge for submitting or withdrawing this request, and this website signup form collects no payment.

After a service agreement

Federal credit repair law provides a three-business-day right to cancel a covered contract without penalty. Your separate written agreement must explain this right and include the required cancellation notice and form. Follow the notice instructions in that agreement. Additional rights may apply under state law.

Any billing or refund obligation must comply with applicable law and your written agreement. Contact Vaultora about a billing question or cancellation request; no term on this website waives your cancellation or refund rights.

Credit monitoring subscriptions

To cancel a My Free Score Now membership, follow that provider's cancellation instructions. Withdrawing a Vaultora signup request or canceling Vaultora services does not automatically cancel a separate monitoring subscription.

Consumer resource: FTC — Fixing Your Credit FAQs.

Referral disclosure

Vaultora Group receives a referral payment when you enroll through our My Free Score Now link. This financial relationship is separate from your Vaultora service fees. Review the monitoring provider's current membership cost and terms before deciding whether to enroll.